1. A (fairly) basic spare parts system

In this first level Hive will provide a basic spare parts module for your distributors and the customer service team. This segment resembles a web shop, but contains some unique and powerful features to improve the experience:

  • Filters and search functions allow users to browse through Spare Parts catalogs
  • The available spare parts and their respective prices can be different per distributor or region
  • All product information for the parts can be added (files, videos, stock level…)
  • Spare parts can be configurable; dimensions, colors and other properties can modified and immediately validated
  • Spare parts can be organized into projects
  • A project of parts can printed as a quote and ordered on the platform
  • HiveCPQ is user-friendly and available on desktop, mobile or tablets to ensure the access for technicians or installers on the road

2. Add exploded views and bill of materials

The second step of our spare parts module focuses on visualization and documentation by adding exploded views and bill of materials. Exploded views of each product:

  • Allows users to identify parts within seconds
  • Serves as an incredibly visual, and therefore stimulating, way to find products
  • Functions as an extra layer of confirmation for users to pick the correct spare part

Bill Of Materials (BOM):

  • Classifies all parts of a bigger spare part in a clear overview, e.g., all parts of a motor
  • Allows users to easily find the part they are looking for in the list
  • Gives users an idea of what assemblies the spare part is being used in and therefore validates the order

3. Validation based on product history

The third step adds an additional level of service. The spare parts module will transformed into an enormous product configurator. This product configurator checks if a spare part fits the product that configured and produced in the past. HiveCPQ adds a unique product serial number to every configured product in the software, similar to the tag number of each produced car.

  • Entering the serial number into the search bar in HiveCPQ will automatically load the product’s entire spare parts catalog.
  • The spare parts that do not fit the given product will disappear from the selection.
  • Optionally, users can still see the parts that are not matching.

All Spare Parts for Sale

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All Spare Parts for Sale Online

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All Spare Parts for Sale