Shipping and Return Policy

 

We offer standard ground service, as well as a variety of express services. Our Express shipment cutoff is 5:00 PM, Eastern time. Orders with express shipping (Next Day Air, Second Day Air, Three Day Select) placed before 5:00 PM, Eastern time will be shipped the same day. Express orders placed after the cutoff will be shipped the following business day. UPS operates Monday through Friday, excluding holidays). Please do not count weekends and holidays as time in transit. If you have a question about an estimated delivery date, please call us at 385-273-0824

 

We ship worldwide from our warehouse located in 40094 Highway 49, Oakhurst, CA 93344. We ship via UPS or the United States Postal Service whenever possible. Shipment time varies from 1-2 business days, depending on your proximity to Delaware.

 

Calculate shipping charges based on this chart.

 

Order Value Shipping & 
Handling Charge		   Order Value Shipping & 
Handling Charge
Under $500 $30   $150 – $200 $30
$68 – $100 $30   $200 – $300 $30
$100 – $150 $30   $400 – $450 $30
 
 
   $500 and over $0

 

The chart applies to orders shipped to any address within the Lower 48 United States. Shipping and handling charges to locations outside of the Lower 48 United States will be quoted at the shipping carrier’s published rates, and is based upon the size and weight of the shipment.

NEXT DAY, SECOND DAY, and THIRD DAY shipment are available at published Rates. The shopping cart system will calculate the rates as you place your order.

 

We Ship from40094 Highway 49, Oakhurst, CA 93344. The map below shows estimated delivery time in transit for addresses within the 48 contiguous US states. Keep in mind that it takes time to process, pack, and prepare an order for shipment, and delivery time will vary accordingly. Federal Express and UPS operate Monday – Friday, excluding most major holidays. Off days are not included in transit calculations.

As we approach a holiday, it may be a good idea for customers west of the Mississippi to use Express Shipping (Next Day, Second Day or 2-Day Select.

 

Delivery Times

 

  • International Shipments: We ship worldwide. Shipping and handling charges will vary with the weight of the a package and distance. We try to ship via the United States Postal Service whenever possible. Please allow extra time for delivery of internationl orders. Delivery time will range from two to six weeks, depending on the destination. Certain countries have size restrictions on packages and cannot be shipped via parcel post. In these cases we must use a courier service, and the cost can be considerably more. Our shopping cart will calculate the shipping and handling charges and give you the opportunity to choose prior to submitting your order. Customs and duty are not included in the shipping and handling charges. Please contact you local authorities about costs and import regulations.
  • Drop Ship and Special Order Items: Certain item we catalog are stocked and shipped by the manufacturers. These items are identified as Drop Ship or Special Order items. These types of items are normally shipped within 2-3 days of the date the order was placed. In certain circumstances, there will be further delays, generally caused by the manufacturing process. In these unusual circumstances, we will inform you of the expected delivery time. Tracking numbers for these items are generally available a day or so after the shipping date. Because of the special nature of these types of orders, your credit card will be charged for the item at the time you place your order.
  • Returns: You can return anything that you purchase from us, for any reason, for a full refund, within 30 days of purchase. All returned items must be returned in the same condition as when shipped. We do not accept returns on used merchandise.
    • Re-pack the items in a sturdy box with a copy of the original packing slip, if available. Make the package as small as possible in order to save on shipping charges. There are instructions and a return form on the back of the packing slip. This return form makes it easier, but is not necessary. If not available,include a detailed note explaining exactly what you want us to do (exchange, refund, credit). Send the package prepaid and insured by UPS GROUND or the US POSTAL SERVICE. For your protection, please insure the package. Used, misused, or incomplete items are not returnable. Merchandise returned more than 30 days from the date of receipt are subject to a 20% restocking fee, and are eligible for a merchandise credit only. Special order and personalized items are not returnable.

Our return address is:

      40094 Highway 49, Oakhurst, CA 93344

attn: Returns

Allsparepartsforsale.com

This is a sample page.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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